First of all, I would like to commend Alvin from Netgear sales support who responded to my email and gave me a call when I had an issue with an installation service. Without going into details, on the second day, I had issues connecting the router to the satellite (x 3) and Alvin was patient enough to guide me throughout the process and to see this properly configured. I can see that he is very technically experienced in isolating the issues and he managed to get all my satellites recognised. One learning point was the firmware update and the version needs to be the same for the router and all the satellites.
I am really happy with the great service and after sales support from Alvin. Please take care of him.

Happy to upgrade to Orbi RBK854. The package came as RBK852 (containing 1 satellite) + 2 other satellites (RBS850). Setting up the RBK852 was easy. However, setting up the RBS850 needed some time. You need to go to add satellite using the app and click on the Sync button for both the physical satellite RBS850 and the main router RBK852. I have to try a few times to sync it and eventually closing the app and opening it again shows the 2nd satellite was detected. Doing the last satellite was easy then. Overall speed wise, I believed this system is the fastest in the market.

The RBK854 is so much faster than my old Google mesh. Very pleased with it and with the excellent installation service provided by Reeve.

Very impressed by the service rendered by the technical service crew. Product is easy to setup, however the Orbi mobile app is not as user friendly than what I had expected. Product is delivering optimal speed and stability through entire house (about 7500sq ft). I would recommend this product, more so, for the the service crew technical expertise, friendliness and impeccable service delivery. Well done!

Very happy with these. I had another set of Orbi previously back in 2017 and the setup was not exactly effortless. This time round, it was pretty straight forward with only a slight hiccup. My advice is to start each one up one at a time. Start with the router, allow it to update its firmware, then the satellites one at a time allowing each to sync up. Sync them all up wirelessly first, update all their firmware, and then reconnect them via Ethernet if u are using Ethernet backhaul like I do. The signal strength is insane!