Decided to change to the ORBI MESH WIFI-6 SYSTEM | ULTRA-PERFORMANCE - AX6000 (RBK854) TRI-BAND MESH WIFI (1 ROUTER + 3 SATELLITES) despite owning another brand of Wifi-6 routers for only 1 month. The other brand was so frustrating and kept resetting randomly, causing many disruptions to my work.
After installing the Orbi, the wifi now is super fast and stable throughout my entire house. The app is also very user friendly and informative.
Ray was also so patient in making sure I had the setup done absolutely right.
Thanks very much! Orbi is the only way to go!!!
The product was delivered swiftly, and installation was a breeze. Definitely worth buying it.
Technician came and help me set up it is working very fast now no dead spot highly recommended
I have used Orbi Wifi 5 before and this is a horizontal upgrade. I knew about the wide, consistent coverage and this is no different for my 2,800 sq ft apartment with many walls to pass through. Highly recommend if you can stomach the price. This will easily last you for a good 3-4 years at least. Divide out that over 4 years, its about $1 a day. Why not?
I bought this to replace the stock router from my telco. There were dead spots around the house. Their mesh wifi was kinda meh too. This has enhanced the network with more devices being able to log on as well. 👍🏽
Very easy to connect and use.
This base + 1 satellite set maxes out my 500Mbps fibre subscription in every corner of my 4 room HDB flat. I was choosing between this and a 3 bands WiFi 5 set, and I am glad I purchased this in the end.
Package arrived as scheduled and was easy to install.
I was kept updated on the support functions available in case there was a need.
On hindsight, I should have ordered it much earlier.
I would like to thanks Jeremy who really take time to introduce to me , what is the best for me as my house is big . Always have problem with connections , after I installed the Orbi mesh 1+3 . My teens got no more complain.
Thanks again Jeremy for all you help.
I am super impressed with the pre sales and post sales service of Kaira team. Right from being patient to understand my concerns and needs and suggesting what product would be a good value to post delivery service. I had an issue setting up the device because of the number of devices in my house and the complicated set up. When they realised on the phone that this was an issue they decided to send someone over. I had forewarned them that this will take time and Jeremy who came to set it up was so patient and calm. He did not go till we were satisfied. I have yet to try the product and it’s capabilities but it will surely be better than the Linksys Velop 3900 that I had. But I am so sure that Kaira team is there to support me all along the way and solve any issue I might have. It is indeed heartening to see this level of service. Kudos to the entire team at Kaira. They will be my first port of call for all future buys if they carry it.
The service provided was great!
Had some trouble with the setup as I was using Singtel. Reached out to Tech Support (Jeremy) who helped me to resolve my issues very quickly.
Looks like even though I don’t subscribe to Singtel TV, I still need to follow the same steps as documented.
So now I have managed to resolved the dead zones in my rooms.
We had an old Linksys Velop and an old switch which was not able to cope with the speed of the Fibre-Optic point installed. Moreover one of the data points failed which was the impetus for obtaining a new system. Having read reviews of Netgear ORBI systems in the past, this was the perfect opportunity to upgrade the WIFI Mesh system at home. We also had a number of blind spots due to the design of the home.
We're extremely happy with the Netgear bundle that Prasenjit put together for us and to YY who patiently planned and troubleshot the new system, and ensured many times over that the satellites were all working. The net work connections are now way faster and the children have nothing to complain about.
A huge shout out to Prasenjit, YY and Calvin!
Excellent quality and outstanding service - from planning the project to execution! We have been struggling with the wifi quality in our house for almost 7 years because of the vast spaces and the complicated cabling. Netgear created this bundle for us and it is working perfectly. I cannot thank the team enough for their patience and support - with special thanks to Prasenjit, YY and Jeremy.