I would like to thanks Jeremy who really take time to introduce to me , what is the best for me as my house is big . Always have problem with connections , after I installed the Orbi mesh 1+3 . My teens got no more complain.
Thanks again Jeremy for all you help.
I am super impressed with the pre sales and post sales service of Kaira team. Right from being patient to understand my concerns and needs and suggesting what product would be a good value to post delivery service. I had an issue setting up the device because of the number of devices in my house and the complicated set up. When they realised on the phone that this was an issue they decided to send someone over. I had forewarned them that this will take time and Jeremy who came to set it up was so patient and calm. He did not go till we were satisfied. I have yet to try the product and it’s capabilities but it will surely be better than the Linksys Velop 3900 that I had. But I am so sure that Kaira team is there to support me all along the way and solve any issue I might have. It is indeed heartening to see this level of service. Kudos to the entire team at Kaira. They will be my first port of call for all future buys if they carry it.
The service provided was great!
Had some trouble with the setup as I was using Singtel. Reached out to Tech Support (Jeremy) who helped me to resolve my issues very quickly.
Looks like even though I don’t subscribe to Singtel TV, I still need to follow the same steps as documented.
So now I have managed to resolved the dead zones in my rooms.
We had an old Linksys Velop and an old switch which was not able to cope with the speed of the Fibre-Optic point installed. Moreover one of the data points failed which was the impetus for obtaining a new system. Having read reviews of Netgear ORBI systems in the past, this was the perfect opportunity to upgrade the WIFI Mesh system at home. We also had a number of blind spots due to the design of the home.
We're extremely happy with the Netgear bundle that Prasenjit put together for us and to YY who patiently planned and troubleshot the new system, and ensured many times over that the satellites were all working. The net work connections are now way faster and the children have nothing to complain about.
A huge shout out to Prasenjit, YY and Calvin!
Excellent quality and outstanding service - from planning the project to execution! We have been struggling with the wifi quality in our house for almost 7 years because of the vast spaces and the complicated cabling. Netgear created this bundle for us and it is working perfectly. I cannot thank the team enough for their patience and support - with special thanks to Prasenjit, YY and Jeremy.
We have being suffering from poor WiFi and internet at home since the day one I subscribed with a local ISP, but no solutions offered for years.
Consulted with Prasenjit two days ago, and immediately placed an order for one AC3000 3-Pack System. Delivery is prompt.
The setting of new Orbi Mesh WiFi system was finished right after receipt of the Orbi RBK53S yesterday (just one day before order placement) with the help of NETGEAR Orbi Technical Support Team formed by Prasenjit via WhatsApp Group Chats - the setting instructions can be easily followed and services provided by Jeremy and the team (Calvin, Jeremy and Prasenjit) are excellent.
The problem was resolved. And many thanks to NETGEAR's great products and services, keep it up!!!
Easy to set up, Great coverage and Strong Connection.!
I added this as an additional satellite to my existing network of 1 Router + 1 Satellite.
Getting it up and running was straightforward (Kudos to NetGear) albeit with both Satellites connecting directly to the Router. I had difficulty trying to get the 2nd Satellite to daisy chain to the first in hopes of better speed.
Netgear had their support person (YY) call and walk me thru the steps to find the optimal configuration and coverage for my home including benchmarking before/after speedtests, upgrade of firmware, and advice on device placement.
Thanks, YY/Netgear for the professional help, patience, and clear explanations.
Replaced my Asus wifi-6 router which cost more than this and I'm pleased with the coverage and speed! Using Singtel ONR
I never regret getting Orbi RBK 752 and it is so easy to setup! It works wonders... Definitely a MUST to own one!
Special thanks to Prasenjit from Netgear Singapore Online Store! I was impressed with his professional service rendered to me.... Thank you once again!
The defective router was exchange for a new router and work perfectly
Delivery is very fast. I had a little difficulties connecting to singtel tv as i used up the only ethernet port for my home wired connection. Reached out to Prasenjit who handles pre-purchase non-tech enquiries and he was able to point me to the right support and give some superb suggestions. The tech support team is also superb and i managed to resolve my issues very quickly. I am a happy customer with fast internet connection.
No doubt this is one of the more costlier solutions in the market, but it delivers where other brands do not. I had a dlink WiFi mesh setup previously and even though the coverage was good, i was not getting the desired throughput. Bandwidth would drop with each satellite. I decided to give the Netgear Orbi a try based on its dedicated backhaul feature. WiFi coverage in my home is now super strong. I have 2 satellites in addition to the router and i actually only need 1 as i can get a good signal at the furthest corner from the router. Bandwidth is remarkably consistent in each room, even when connected to a satellite. Even though it hurst the wallet a bit, the Orbi will solve your poor WiFi coverage situation.