I had issues with installation of RBK853 and called Netgear technical support. Alvin had attended to me over the phone and he was very patient, explaining step by step. However the issue could not be resolved but i was lucky he had a free slot to arrange for a site visit. He came down and less than an hour the mesh was all set up and working fine. No more dead spots. Excellent product and excellent customer service!

Very good and reliable equipment with good support.

The RBK854 is so much faster than my old Google mesh. Very pleased with it and with the excellent installation service provided by Reeve.

I would recommend Netgear products to everyone. The entire process from checkout to setup was effortless. The information and assistance received from the technician made the set up process feel like a breeze. Would also like to commend Prasenjit for helping us smooth out any issues I had regarding the product.

Very easy to setup to add to my current system.

Very impressed by the service rendered by the technical service crew. Product is easy to setup, however the Orbi mobile app is not as user friendly than what I had expected. Product is delivering optimal speed and stability through entire house (about 7500sq ft). I would recommend this product, more so, for the the service crew technical expertise, friendliness and impeccable service delivery. Well done!

Very happy with these. I had another set of Orbi previously back in 2017 and the setup was not exactly effortless. This time round, it was pretty straight forward with only a slight hiccup. My advice is to start each one up one at a time. Start with the router, allow it to update its firmware, then the satellites one at a time allowing each to sync up. Sync them all up wirelessly first, update all their firmware, and then reconnect them via Ethernet if u are using Ethernet backhaul like I do. The signal strength is insane!

Samuel was really helpful and managed to help solve my wifi issues, which was not working even after following netgear FB instructions.

the product was rbk352 :)

Excellent service from start to finish. Great explanation on the phone of all tech specs and process. On site engineer also very patient and tidy with his work. Impressive.

He solved the updating perfectly. thank you so much!

Amazing system. Super easy to set up. Covers every part of the house. It is expensive but worth every dollar spent.

Happy with purchase as it resolved my wi-fi issues around the double storey house. However, have a question . How to view remotely my CCTV using the new ORBI148 on my MacBook Pro?

Tried numerous routers, but this one really tops it all.

Highly recommend for multi storey users. I’m on 1GBPS broadband, routers Previously getting 200mbps 1st storey and 20mbps 2nd storey. With Orbi I’m now getting 950mbps on both level 1 and 2 which exceeds my expectations!!

Decided to change to the ORBI MESH WIFI-6 SYSTEM | ULTRA-PERFORMANCE - AX6000 (RBK854) TRI-BAND MESH WIFI (1 ROUTER + 3 SATELLITES) despite owning another brand of Wifi-6 routers for only 1 month. The other brand was so frustrating and kept resetting randomly, causing many disruptions to my work.

After installing the Orbi, the wifi now is super fast and stable throughout my entire house. The app is also very user friendly and informative.

Ray was also so patient in making sure I had the setup done absolutely right.

Thanks very much! Orbi is the only way to go!!!

The product was delivered swiftly, and installation was a breeze. Definitely worth buying it.