Orbi setup guide for Singtel TV Users

To complete setup of the Orbi Mesh WiFi System with Singtel TV,  users will need to configure 'VLAN Tagging'. Below is a quick step-by-step guide on how to configure these 'VLAN Tagging' settings, and get your Orbi network up and running in no time!

Firstly, you will have to identify whether your Fiber Optic line is connected to an 'ONT' or 'ONR'.

For Subscribers using Optical Network Router (ONR):

  • Set Orbi to AP Mode. You may refer to the steps to set Orbi to AP Mode here.
  • Support one or more Singtel TV via Orbi Router/Satellite.

For Subscribers using Optical Network Terminal (ONT):

  • Require VLAN Tagging configuration.

 

Steps to configure VLAN Tagging:

Launch a web browser from a computer or mobile device that is connected to the your Orbi Network.

  • Go to orbilogin.com or orbilogin.net
  • Enter your username and password
    • Username: 'admin'
    • Password: Password that have been set during the initial setup

  • Select Advanced > Advanced Setup > VLAN / Bridge Settings.

  • Select enable 'VLAN/Bridge group'
  • Choose by 'VLAN Tag group'
  • Click 'Add'

  • Fill Name as 'IPTV'
  • Fill VLAN ID as '20'
  • Fill Priority as '4'
  • Select 'Port1' (This port will be configured to connect your Singtel TV)
    *Number of Ports shown may vary.
  • Click 'Apply'

  • Ensure that 'IPTV' is enabled.
  • Click 'Apply'

Your Orbi Router will take 2-3 minutes to activate the settings, and reboot. 

Configuration for Singtel VLAN tag is now completed, and you will be able to use your Singtel TV.

 

Notes:

For any other technical queries, reach out to us via Netgear Singapore Facebook chat for real-time support.

Alternatively, please WhatsApp (text) +65 8660 7955 mentioning your Order Number, your existing router brand/model and your ISP provider.

 

 

Tags: Singtel, ISP, Mio TV, Cable, Router, ONT, ONR, Fiber, Singtel Mesh, Singtel WiFi 6.

8 comments

Netgear Support

Hi David, You can cease using the Singtel AC elite router, and replace it with your Orbi RBK50. Since you are using Singtel ISP, you may have to configure VLAN tagging in, as is in this article to get your internet connection. Please feel free to reach out to us on Facebook if you have any difficulties with this setup

Netgear Support
Netgear Support

Hi Seelan, The satellites in a mesh system are not able to work independently. The Router unit (indicated as RBR____ or MR____ ) is the main node for internet connection, and gateway between the local network and the internet, as well as the bridge for satellites to communicate with each other. For the mesh network to be set up, you will need to connect your Orbi Satellite back to your Orbi Router, and the Orbi Router will need to be connected to the ONR. Your Orbi Satellite cannot be connected to your ONR directly.

Netgear Support
Seelan

Hi Support, I would like to enquire, if the satellite can work independently without the router being turned on. I can see that there only 1 wan port provided on the route but there isn’t any wan port on the satellite. Intention is to connect both the Orbi devices directly to my Singtel ONR via cable.

Seelan
David

I would want to connect Singtel ONT G-240G-C directly to Orbi RBK50 and cease the use existing Singtel AC Elite router. NOTE I don’t have Singtel TV. Is this possible?

David
Netgear Support

Hi Bernard, Thank you for your inquiry! While ‘AP’ mode is usually recommended for use with an ONR, you can still change the Orbi RBK23 back to Router mode so that you can use activate the subscription for Parental Control. Our tech team has advised that Singtel might not issue our ONT units moving forward. If you are looking for the full flexibility of Circle parental controls, you will have to activate this subscription after changing back from ‘AP mode’ to ‘Router mode’. If you simply wish to switch on and off device access manually, you can still do this from the Orbi app without performing any changes to your current setup. We hope this helps. If you are facing any issues, please reach out to us via our facebook chat (m.me/netgearsea) - Netgear Support

Netgear Support
Netgear Support

Hi Patrick, The MK63 kit consists of one MR60 (Router) and two MR60 (Satellite). You can simply replace the Singtel AC Gigabit router with the MR60, and use this guide to set up VLAN tagging. Satellites can be set up and placed in strategic areas of your home for best coverage. We hope this helps. If you are facing any issues, please reach out to us via our facebook chat (m.me/netgearsea) - Netgear Support

Netgear Support
Bernard

I have a Singtel HG8244 ONR. I wish to use the Parental Control (Circle) on Orbi RBK23, however I read the manual which states that …… Before enabling Circle, make sure that your Orbi router is in router mode (which is the default mode). Your router must be in router mode to work with Circle. You can’t enable Circle if your router is in access point (AP) mode or bridge mode. How can I resolve this ? Must I get Singtel to change the ONR to Bridge Mode ? Please advise.

Bernard
Patrick Lee

I have purchase a netgear mk63 (router & 2 satellites) from your official store. As I am using a SingTel wifi gigabit router ac plus, how can I replace the router with the mk63 routers and satellites? Pls advise and thanks in advance.

Patrick Lee

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