For Warranty/RMA matters, please contact us at
and we will attempt to troubleshoot the issue for you. If the issue persists, we may advise you to send your item in to you nearest authorized RMA Center:
If none of the above centers are near you, you may contact us and we will attempt to suggest a shipping/courier alternative.
Kindly provide us details such as:
- Full Name
- Contact email/ mobile
- Product Model number and Serial number
- Date of purchase & Invoice number
- Location of purchase
- Details of the trouble with your product or defect. (Setup arrangement, any changed settings etc)
One we receive your email, please allow for 2-3 business days while we verify that your product is still covered under warranty, and we forward your issue to our relevant product support experts.