Warranty / RMA

For Warranty/RMA matters, please contact us at

(Phone) +65 64944879, or
(email) support@netgearstore.sg

and we will attempt to troubleshoot the issue for you. If the issue persists, we may advise you to send your item in to you nearest authorized RMA Center:
If none of the above centers are near you, you may contact us and we will attempt to suggest a shipping/courier alternative.

Kindly provide us details such as:

  • Full Name
  • Contact email/ mobile
  • Product Model number and Serial number
  • Date of purchase & Invoice number
  • Location of purchase
  • Details of the trouble with your product or defect. (Setup arrangement, any changed settings etc)

One we receive your email, please allow for 2-3 business days while we verify that your product is still covered under warranty, and we forward your issue to our relevant product support experts.