Your technician was professional and very helpful.
Your app still has some problem!

Happy to upgrade to Orbi RBK854. The package came as RBK852 (containing 1 satellite) + 2 other satellites (RBS850). Setting up the RBK852 was easy. However, setting up the RBS850 needed some time. You need to go to add satellite using the app and click on the Sync button for both the physical satellite RBS850 and the main router RBK852. I have to try a few times to sync it and eventually closing the app and opening it again shows the 2nd satellite was detected. Doing the last satellite was easy then. Overall speed wise, I believed this system is the fastest in the market.

Price was abit steep but saw the reviews and tried my luck, didn’t disappoint fast hassle free Setup speed super fast!

Highly recommended BUY WITH CONFIDENCE!

Very happy with the service and follow-up by Mr Prasenjit. Initially, there was a small hiccup with the delivery, but I was contacted proactively and informed of the issue. Mr Prasenjit also helped to follow-up to ensure timely delivery, as well as share useful tips on how I could improve my router speed. Set-up via the app was a breeze and very fuss-free process. All in all, very very happy with this product. You get what you pay for- Premium product coupled with amazing customer service.
I saw HUGE speed improvements in the dead spots in my house (1.85Mbps to 250+Mbps). No regrets whatsoever.

Excellent customer service from inquiry to purchase/collection. As needed item urgently, staff waited for me to collect even though it was past their official working hours. Amazing staff you have - very helpful & courteous !

I love this product as it brings up a lot of memory of joy. I got a Meural for viewing photos. I used to travel a lot for business and fun, so I took many photos, but I rarely viewed them afterward. I can indeed view all the pictures on my phone, tablet, and laptop, but I always used those devices for other purposes and left no time for viewing photos. I linked Meural to different albums of my pictures, and it automatically displays them. Anytime I peek at it, it brings up a piece of memory of joy. Especially during this pandemic, I almost forgot the joyful feeling of traveling with friends and family, and I haven't seen them in person for more than two years because of travel restrictions. But Meural makes me feel like they are just beside me every day.
I also became an art lover by Meural. I have gone to many museums before. I went there not because I was a big art lover but mainly because they were icons of the cities I visited and I got to visit them. Crowds in museums usually don't allow us a peaceful and quiet place to see, study, and enjoy the artwork. And taking pictures of the artworks, especially paintings, is strictly forbidden. Sometimes, I would buy books of artworks from museum stores but you know, these books normally are heavy, big and difficult to carry. But Meural takes me to so many museums and I can put my favorites on for as long time as I want and anytime.
The only regret I had is I didn't get a Meural earlier.

Ease of setup and use for small businesses, with none of the pain yet all of the power of enterprise wifi. A worthwhile investment that office teams will appreciate.

I'm very satisfied with my RBK352 purchase. I purchased the set with 1 router and 1 satellite. The router is placed in the living room close to the ONT, while the satellite is placed towards the other end of the house somewhere at the center of 3 bedrooms. With a 1Gbps internet plan I have, I could achieve around >400Mbps throughput across the house, way better than my previous setup with router and extender. And the way mesh works with a single SSID for both router and satellite, and for both 5Ghz and 2.4 Ghz makes it very convenient to get good throughput without having to switch SSIDs.
I'm also very satisfied with Netgear's service, with the next day delivery and great technical support through whatsapp chat.
The setup was quite alright, internet wasn't connected right away during the setup. There's an additional VLAN step that had to be done (I'm using Singtel) beside the automated setup, which had to be done through a PC with eth connection to the router. The router management interfance was very intuitive, so this step didn't take too long to figure out.
In overall, this product is highly recommended, with the reasonable price and great performance.

No more problems with dropped lines and slow internet from anywhere in the house. Able to stream music even in the bomb shelter where we press our clothes!!! Patient, step by step, assistance with setting up the system.

Thank you for your quick reply.
I have received the voucher via email.
As for the product, the connection is good and my daughters in each of their room are very happy.
No disconnection so far and they will not be worried over disconnection while having their exam online..

Buying direct from net gear store is such a departure from typical tech service. Excellent Comms, a comprehensive record of your prior queries and a team that wants to genuinely help. 5star service backing class leading performance. My Orbi 853 are an easy recommendation. The setup team ensured satellites optimised mesh coverage throughout the house.

I had issues with installation of RBK853 and called Netgear technical support. Alvin had attended to me over the phone and he was very patient, explaining step by step. However the issue could not be resolved but i was lucky he had a free slot to arrange for a site visit. He came down and less than an hour the mesh was all set up and working fine. No more dead spots. Excellent product and excellent customer service!

Very good and reliable equipment with good support.

The RBK854 is so much faster than my old Google mesh. Very pleased with it and with the excellent installation service provided by Reeve.

I would recommend Netgear products to everyone. The entire process from checkout to setup was effortless. The information and assistance received from the technician made the set up process feel like a breeze. Would also like to commend Prasenjit for helping us smooth out any issues I had regarding the product.